Evolution of chatbots in financial services with Natural Language Understanding
Digital services April 30, 2019
Technological advancements over the last few decades have prompted the exponential growth of customer service across industries. The Amazons and Alibabas of the world have set new standards for customer expectations. With real-time updates, ease of information exchange, and round-the-clock customer service, industries are building......
Timeline of Digital Transformation from 2015-2019
Digital services April 22, 2019
Digitization of banking functions can be traced back to the days of automated teller machines (ATMs). The digital journey for banks began early on with digitization of simple banking functions. The face of banking and financial industry has changed in the last decade. Changing consumer......